Privacy Policy

Last Updated: August 2026

This Privacy Policy explains how Golden ("Golden," "we," "us," or "our") collects, uses, and shares information about visitors to golden.nyc (the "Site"). By using the Site, you agree to the practices described in this policy.

1. Information We Collect

Information you give us directly: When you submit our contact/inquiry form, we collect your name, email address, and any message or details you include.

Information collected automatically: When you visit the Site, we (and the third-party tools listed below) automatically collect certain information, including your IP address, browser type, device information, pages viewed, referring URL, and the date/time of your visit.

Information from cookies and tracking technologies: We use cookies and similar technologies via the tools described in Section 3 to recognize your browser, understand how you use the Site, and show you relevant advertising on other platforms.

2. How We Use Information

We use the information we collect to:

  • Respond to inquiries submitted through our contact form

  • Operate, maintain, and improve the Site

  • Understand how visitors use the Site (via Google Analytics)

  • Show relevant ads and measure ad performance on Meta platforms — Facebook and Instagram (via the Meta Pixel)

  • Comply with legal obligations

3. Cookies and Tracking Technologies

Meta Pixel (Facebook/Instagram): We use the Meta Pixel to track visitor actions on the Site, build custom and lookalike audiences for advertising, and measure the effectiveness of our ad campaigns. The Meta Pixel collects information such as pages visited and actions taken, and shares this with Meta. Meta may use this information subject to its own privacy policy, available at facebook.com/privacy/policy. You can manage how Meta uses your data for ads through your Meta Ad Preferences.

Google Analytics: We use Google Analytics to understand Site traffic and usage patterns. Google Analytics uses cookies to collect standard internet log information and visitor behavior. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Browser controls: Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how the Site functions.

4. How We Share Information

We do not sell your personal information. We share information with:

  • Service providers who help us operate the Site and run our advertising (currently Meta and Google), subject to their own privacy practices

  • Legal authorities if required to comply with a law, regulation, or legal request, or to protect the rights, property, or safety of Golden, our clients, or others

5. Data Retention

We retain contact form submissions for as long as reasonably necessary to respond to your inquiry and maintain business records, after which we delete or anonymize the information. Data collected via the Meta Pixel and Google Analytics is retained according to those platforms' own retention policies.

6. Your Rights and Choices

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of certain data sharing (including for advertising purposes). To exercise these rights, contact us using the information in Section 9. You can also limit ad tracking directly through Meta's Ad Preferences and your browser's cookie settings.

7. Children's Privacy

The Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

8. Data Security

We take reasonable measures to protect the information we collect, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:

Golden rachel@golden.nyc